Select the services you need and preferences -- Select date/time for pickup -- Leave clothes with doorman or just be home during the selected timeframe. We will return your order with our special
"Lavi Cleaners" Laundry bag to use for future orders.
Input your credit card information. When we delivered your order, the card on file will be charged.
3. IS THERE A MINIMUM ORDER
$30minimum. If your items are under $30 (Laundry/Dry Cleaning combined), a surcharge will be added to the order to reach this amount. Laundry has a 10 pound minimum per bag
4. WHAT IS THE TURNAROUND TIME?
Same or next day return for early time frames (business days). We suggest selecting the earliest time frame to ensure the fastest turnaround time.
Tipping is optional but always appreciated. Tips can be charged to your credit card or paid in cash.
6. WHAT AREA DO YOU SERVICE?
We mostly service the NYC:
We are expanding rapidly, so create an account, and we will keep you in mind for future business! If you are outside of these zip codes, there may be a $50-$100 minimum for pickup (Laundry/Dry Cleaning Combined).
7. I FORGOT MY PICKUP AM I STILL BEING CHARGED?
We charge a $10 fee for missed pickups. You can cancel up to 30 minutes prior to your pickup time. Try giving us a call, we can work with you.
8. HOW DO I GIVE SPECIAL INSTRUCTIONS FOR MY CLOTHING?
Please utilize the additional preferences box while placing order. We will do our best to accommodate and will call you if we have any issue/questions about your request.
9. WHAT KIND OF DETERGENT IS USED?
We use unscented detergents unless otherwise requested. If you would like to use Tide detergent and/or scented softener, you can select this under additional preferences.
10. HOW DO I KONW HOW MUCH MY ORDER IS?
Please refer to our pricing page. LaviCleaners.com/pricing *Prices may be subject to change. This page shows standard item pricing We will provide an email and paper receipt upon return of your items.
11. CAN I USE MY OWN DETERGENT?
Customers may provide us with their own detergent ONLY if it is in a single-use disposable container or pods. If you choose to provide your own single-use detergent, please make it very clear in the Wash & Fold bag itself and also input this into the additional cleaning Instructions section when scheduling an order. Please do NOT send bottles of your own detergent. We cannot be responsible for using or returning them after use.